Privacy Policy

Our privacy policy discloses how Crown Herbal Products collects, uses practices and secures any information that our customers provide when they visit our website. Crown Herbal Products is committed to making sure that the privacy of our customers is protected. You are asked to provide us with certain information when using our website so that you will be recognized by us and assured that your data will only be used in accordance with the privacy policy. We can change this policy page from time to time. You should visit this page regularly to ensure that you are happily agreed with any changes made by Crown Herbal Products.

What Information we collect

We require and collect the following information about our customers when they place orders or simply visit our website:

  • A person’s name
  • His contact details including email address, phone number, living address etc.
  • We acquire demographic information of our customers such as area postcode, preferences, behaviors and interests.

What we do with your data

We need this data to understand our customers’ needs and wants and provide them with a better service. We collect your information in particular for the following reasons:

  • We use this information to keep an internal record of customers to identify who are our new customers, loyal customers and who are simply visitors on our website.
  • We can use this information for the improvement of our products and services.
  • We occasionally send promotional emails about our special offers, latest products, or other information which we identify interesting for you using the email address which you have provided.
  • We will occasionally use your information for market research purposes as well. We conduct surveys from our customers and make improvements in our products and services.

Security of Information

We guarantee our customers that their information is secure and will only be used under these privacy policies. We have put together a group of physical, technical and managerial procedures in order to prevent unauthorized access or disclosure of the information we collect online.

Links provided to other websites

Our website shall provide you with links to other websites of your interests. However, once you clicked on these links to leave our site, you will be beyond the controlled privacy policies of our website. Therefore, shall not be responsible for the protection and privacy of any information you have provided to such websites as those sites are not governed by our privacy policy.

Monitoring and controlling your personal information

You can restrict and control the collection or use of your personal information by following means:

  • When you are requested to fill in a form using our website, watch out for the box that indicates that you do not want your data to be used for marketing purposes.
  • In case you already have agreed upon using your personal information for marketing purposes, you can amend it at any time by writing us on71-75 Shelton Street, Covent Garden, London WC2H 9JQ or sending us an email at info@crownherbalproducts.com or through My Account Settings.
  • Your personal information will not be sold or distributed to third parties unless we have your permission to do so. It will only be used for promotional purposes if you allow us to do so.
  • You shell ask details of your personal information which we keep under the Data Protection Act 1998. If you request a copy of your information held by us then kindly write to 71-75 Shelton Street, Covent Garden, London WC2H 9JQ.
  • In case you find any of your information collected by us incorrect or incomplete, please write or email us. We will update it as soon as possible.
  • You can revise your personal information and change consent to marketing messages by My Account or sending an email on info@crownherbalproducts.com